Quality

Truelove & Maclean, Inc. is a TS16949:2009 Registered Company. We have a commitment to our customers to provide the highest level of quality they have come to expect and deserve. We believe in Total Customer Satisfaction and Continual Improvement in our processes and the products we deliver.

Supported by a well established Quality Planning Process, T&M will understand your requirements and meet them from the beginning. We utilize APQP, PPAP, PFMEA’s, controls plans, safe launch inspection, and other quality tools in order to make your products right the first time and every time.

T&M has the latest automated precision measurement equipment for highly accurate dimensional analysis.  Systems utilizing optical, CMM, and laser capabilities allow us to maintain consistent measurement accuracy.

Continual inspection and gauging during all stages of the processes make certain that we meet or exceed the quality criteria for our products.

Real-time Statistical Process Control with automated input is also used for critical component characteristics to maintain process capability and ensure consistent conformance to our customers’ specifications.

Our in-house laboratory services support our process and product quality.

 

QUALITY POLICY

We are committed to comply with requirements and to continually improve the effectiveness of our quality management system.

Our Organization is committed to continual improvement in:

 – Customer Satisfaction

 – Employee Well-being

 – Financial Performance